Seriaas Terms and Conditions Policy

You agree that, by placing your order, you unreservedly accept these Terms, having read and understood them. These Terms are important for both you and us as they have been designed to protect your rights as a valued customer and to protect our rights as a business and to create a legally binding agreement between us.

As set out below the general terms and Conditions of the relationship between you (the website visitor) and us (the website owner- K2020924055 (SOUTH AFRICA) TRADING AS SERIAAS Registration Number 2020/924055/07.

These terms cover any use of (the website). You agree to be legally bound by the terms when visiting and using this website. Please refrain from engaging with us on this website if you do not agree to these terms.

You are prohibited access, to display, use, download, or otherwise copy or distribute any content contained in or obtained on this website for personal or business purposes in advertising, marketing or for any other purposes without our written consent.


If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers on the website.

By using this site, you represent that you are at least over the age of 18 and you have given us your consent to allow any of your minor dependents to use this site.

Conclusion of sales and availability of stock

  1. Users may place orders for products, which Seriaas may accept or reject.
  2. Seriaas will indicate the acceptance of your order by delivering the products to you or allowing you to collect them, and only at that point will an agreement of sale between you and Seriaas come into effect. This is regardless of any communication from Seriaas stating that your order or payment has been confirmed. Seriaas will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid, or replacing your selected products with other products or a voucher, as agreed with you.
  3. Prior to delivery or your collection of the products, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the products, you may return the products only in accordance with the Returns Policy.
  4. Point 2 and point 3 both exclude “trade orders” placed on behalf of an organisation, or by a registered trade partner, through our Trade Programme, where stock is to be ordered in by Seriaas in order to fulfil that order, upon receipt of payment from the trade partner. The agreement of sale for trade orders comes into effect with receipt of payment.
  5. Placing products in a wish list or shopping basket without completing the purchase cycle does not constitute an order for such products, and as such, products may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold Seriaas liable if such products are not available or are not available at that particular price when you complete or attempt to complete the purchase cycle at a later stage.
  6. You acknowledge that stock of all products on offer is limited, and that pricing may change at any time without notice to you. In the case of products for sale by Seriaas, Seriaas will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When products are no longer available after you have placed an order, Seriaas will notify you and you will be entitled to a refund of any amount already paid by you for such products.


We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save — in the case of any incorrect purchase price — to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Seriaas reserve the right to change any part of these terms without notice and your use of the website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

Seriaas have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Gift Vouchers

Seriaas Gift Vouchers are not redeemable for cash and will not be replaced if lost, stolen, destroyed, or used without permission. Seriaas Gift Vouchers cannot be resold to- or exchanged with a third party. You cannot use a Seriaas Gift Voucher to purchase another Seriaas Gift Voucher. Seriaas Gift Vouchers can only be redeemed online through our website (

Returns / Refund Policy

Our Returns and Repairs Policy can be read online here.


We take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer support, dispute resolution and delivery of goods.

Updating The Terms of This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Copyright and Intellectual Property Rights

Except as provided to the contrary in the agreement, all rights, title, interest, and ownership (including all rights under all copyright, patent, and other intellectual property laws) in, to, or of this website are our sole property or will vest in us or a third-party licensor. All moral rights are reserved.

Our logo and sub-logos, marks, and trade names are our trademarks, and no person may use them without our written permission. Any other trademark or trade name that may appear on our marketing material is the property of its respective owner.

Except as expressly permitted under the agreement, the website may not be:

  • modified or used to make derivative works,
  • rented, leased, loaned, sold or assigned,
  • reverse engineered or copied, or
  • reproduced or distributed.

Limitation of liability

We provide the website “as is”. We do not give any express or implied warranty or make any other promise about this website. For example, we do not warrant that it is good quality, fit for any particular purpose, accurate, complete, up-to-date, legally effective or secure. We also do not warrant that it is free of latent defects, errors, malicious software or infringing content, or that you will have quiet or uninterrupted use of it.

You indemnify (or promise to protect) us against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) related to your use of this website.

We will do our best to fix any fault in this website as soon as reasonably practical after we find out about it. This is the limit of our responsibility and liability for any fault on the website.

We are not responsible for anyone else’s website.


Please see our Privacy Policy for more information on using this website and cookies.

Governing Law

Seriaas is registered and operates out of the Republic of South Africa. The law governing these terms and conditions is the law of the Republic of South Africa. Only the South African courts may decide any dispute about the terms.

You may not use this Website in violation of South African export laws and regulations. If you access this website from locations outside of South Africa, you are responsible for compliance with all local laws.

These terms are the entire agreement between us and you with regard to the use of the content and this Website.

Any term that is invalid, illegal, or cannot be enforced must be regarded as deleted. The remaining terms continue as intended.

Contact information

If you have any questions, queries or wish to request permission to use any part of this website, please contact us.

Telephone number: +27 (0)79 841 2553

Email address:

Address: 39 Japonica Ave Golf Park, Meyerton

Office hours:

                          Monday to Friday: 08:30 to 16:00

                          Closed on Saturdays, Sundays and Public Holidays